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02/02/2010
Report offers advice to help hospitals cope with IT boom
TRUSTS struggling to plan for the plethora of new IT systems being introduced into the health service are being offered a helping hand in the form of a six-point action plan formulated by industry leaders.
Research carried out by the Healthcare Information Management Systems Society (HIMSS) and IT giant, Dell, has revealed that as government and healthcare organisations invest millions in IT to improve accessibility, affordability and quality of healthcare for patients, hospital datacentres are finding themselves struggling to cope.
 
As part of the survey hospital IT executives at small and medium hospitals in the UK, US, Canada, China, France and Germany, were asked to assess their readiness to support the new IT demands which will arise as a result of the implementation of systems such as electronic medical records (EMRs) and digital image reading.
 
We cannot simply throw servers and storage at information demand or complexity will over-run budgets and leave little support for the strategic IT priorities which support healthcare reform and business initiatives
And the results suggest there will be major challenges associated with scaling datacentres to meet the demands and to effectively support technology at the point of care – the biggest priority for executives in nearly every country.
 
The Healthcare Enterprise Survey shows hospital executives believe programmes such as EMRs, health information exchanges, digital image storage capacity and business intelligence will increase demand on their datacentres by an average of 20-50% over the next two years. And without speedy adoption of virtualisation, hospitals that simply add additional servers and storage will end up perpetuating the complexity and leaving themselves open to delays and system breakdowns.
 
The survey reveals that information technology at the point of care is one of the top priorities for hospitals and most IT executives expect their budgets for this to increase over the coming years. They singled out the scaling and management of storage as their greatest challenge and the upgrading of storage as their best opportunity to improve datacentre efficiency.
 

IT improvements are a key priority for health services

Jamie Coffin, vice president of Dell Healthcare and Life Sciences, said: “Small and medium hospitals are a sizeable component of the healthcare delivery system in most countries and we must ensure all hospitals – large and small, new and existing – are equipped with the right IT infrastructure to support information demands today and in the future. We cannot simply throw servers and storage at information demand or complexity will over-run budgets and leave little support for the strategic IT priorities which support healthcare reform and business initiatives.”
 
The report includes a list of six action points which will help hospitals improve their efficiency and scalability, allowing them to make the most of IT advancements. They are:
  • ELIMINATE COMPLEXITY: Adopt standards-based technology and an open and flexible architecture across the datacentre in order to automate routine management tasks, simplify virtualisation to achieve optimal server and storage utilisation, and lay the foundation for interoperability and information exchange within the hospital and across the healthcare system. Standardisation now will reduce maintenance costs, which consume a significant portion of IT budgets and simplify scaling in the future
  • INVEST, BUT INVEST WISELY: Invest in more-efficient and scalable systems and management tools that reduce maintenance costs and have scaling capacity. Regular server refresh can save money by reducing management overhead, power consumption and cost
  • VIRTUALISE NOW TO PREVENT SERVER AND STORAGE PROLIFERATION: Accelerate server and storage virtualisation to scale efficiently, minimise maintenance costs and free up budget and IT resources for strategic HIT priorities. Use system management tools to simplify management of virtual environments
  • CONSIDER ALTERNATIVE MODELS: Look as SaaS models for applications with a likelihood for substantial growth or with large bandwidth requirements, such as electronic medical records systems. Also consider hosted application and datacentre usage models for additional capacity when and as hospitals need it
  • AUTOMATE ROUTINE MANAGEMENT TASKS: To free up IT resources for strategic priorities, and save staff time, ensure routine management is done electronically and use servers with embedded management tools such as integrated controllers that monitor and manage performance from a single console
  • TIER DATA EFFECTIVELY: This is vital to reduce hardware costs, secure data and meet data availability requirements
 
The report states: “Now is the time for hospitals to prepare their datacentres to handle strategic reform and healthcare priorities and for government leaders to consider the significant contribution these hospitals can make to an information infrastructure that streamlines administration, improves diagnosis and decision-making at the point of care and co-ordination and quality of patient care across the healthcare system.”
 
One organisation which has already benefited from this approach is the Liverpool Women’s NHS Foundation Trust, which employs more than 1,600 people. The implementation of Dell virtualisation systems across the estate has helped reduce server management and power consumption by 70% as well as enabling the trust to deliver new services.
 
Trust chief executive, Dr Zafar Chaudry, said: “The virtual infrastructure has changed the way that clinical employees perceive technology. Now, if a doctor thinks a new system for analysing data from patient questionnaires would be useful, they come and ask us because they know we can set it up in a matter of weeks.”
 
For more on the report click here
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